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DetectorPro Warranty Contact


Chris Coffee

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Does anyone know an actual way to contact DetectorPro for a warranty issue? I have called their number multiple times and left detailed voicemail messages, as well as several emails describing an issue I have with a brand new pair of Black Widow headphones, and have not received a single response in almost 2 wks time. Not sure if some are going to say that that's not enough time... that I should be more patient...but I feel even a short response acknowledging receipt of my complaint isn't too much to ask just so I know things are going to move forward. 

And just in case some are wondering, taking them back to the dealer really isn't an option since I bought them while on a detecting trip and the dealer is almost 300 miles away...lol. TIA

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45 minutes ago, goldrivermike said:

kristen@golddiggerinnovativeproducts.com

 

send email to this link.

i had to send back my black widows twice in 3 months before I even used them in the field; they are my back up pair now

Wow, that's not very good now is it? My volume control doesn't work, limiter switch doesn't work, and one headphone cup is black and the other is green. Was able to get a hold of the main distributor for the US and he told me that there was definitely something not right about them.

Thank you for the email address. Much appreciated. 

Edited by Chris Coffee
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