Picked up a Whites GM 2 couple weeks ago

[Idaho Jim 148]

Nice-looking unit, but had a tough time getting it ground balanced. Finally figured out the Sensitivity (gain) pot was shot. Every time I touched it I got loud howls from the machine. The pot is soldered into the circuit board, so I needed that specific pot. Couldn't find one on the 'net, so called Whites, with the intention of buying one. tech said...no problem I'll put one in the mail. No charge! So I got it yesterday, and took things apart last night and got the new one installed. Took about 1 1/2 hours. had a tough time getting the old one out (5 pins). Then had to drill out the holes with a #59 drill to allow the new one to go in. The rest was easy. Now I've got a nice backup unit for the GMT, and for a buddy to use when I'm out and about. Whites never ceases to amaze me with their service.

Jim

[Nugget Shooter 3,542]

Very cool and White's is indeed a customer service orientated company.